User Data Deletion Instructions

SmartEdge IT Solutions respects requests to delete personal information associated with our services and social media integrations.

How to Request Data Deletion

To request deletion of information associated with our social media management tools, contact us through the contact details provided on our website.

Please include the following information:

• Your name or business name.
• The social media platform involved, such as Facebook, Instagram, YouTube, X, or LinkedIn.
• A description of the information you want deleted.
• A contact method so we can respond to your request.

Please do not send passwords, access tokens, or other confidential authentication credentials.

Processing Your Request

We may ask for reasonable information to verify your identity or authority over the relevant account. After verification, we will review your request and delete applicable information from systems under our control, subject to applicable legal obligations and legitimate retention requirements.

Some information may remain with the relevant social media platform under that platform’s own policies.

Revoking Social Media Access

You may also revoke an application’s access through the security, connected-app, or business integration settings of the relevant social media platform. Revoking access may prevent our tools from accessing the account in the future.

Revoking access does not necessarily delete information already stored in our systems. Submit a deletion request if you also want applicable stored information removed.

Contact

For questions or deletion requests, please use the contact information published on the SmartEdge IT Solutions website.

Website: https://smartedgeitsolutions.com/